FAQs
Frequently Asked Question
We want you to be completely satisfied with your purchase. If for any reason you’re not, online purchases can be returned or exchanged within 30 days of the purchase date.
Original receipt is required for all returns and exchanges.
Items must be in their original packaging and in sellable condition.
In-store exchanges are also accepted within 30 days of purchase.
Refunds will be issued to the original form of payment within 2–3 business days after we receive and process your return. Please note that your bank or card issuer may take an additional 7–10 working days to post the refund to your account.
If you have any questions, feel free to contact our customer service team.
We want you to be completely satisfied with your purchase. If for any reason you’re not, online purchases can be returned or exchanged within 30 days of the purchase date.
Original receipt is required for all returns and exchanges.
Items must be in their original packaging and in sellable condition.
In-store exchanges are also accepted within 30 days of purchase.
Refunds will be issued to the original form of payment within 2–3 business days after we receive and process your return. Please note that your bank or card issuer may take an additional 7–10 working days to post the refund to your account.
If you have any questions, feel free to contact our customer service team.
Order
Cancel, View, or Track your order
You can go to My Account → Recent Orders, where you’ll be able to view, modify, or cancel your order
If it hasn’t been processed or shipped yet.
If your order has already been dispatched, please contact our support team for assistance.
Yes, you’ll need to register or log in before placing an order. This allows you to track, view, or edit your order easily.
Moreover, you’ll start earning points through our membership system for every purchase you make.
We accept major Credit/Debit cards and mobile payments (e.g., PromptPay). A full list is available at checkout.
After placing your order, you’ll receive an email with a tracking link once it’s shipped. You can also log in to your account to view status updates.
Or you can also tracking your order Here
Please check your spam or junk folder. If it’s not there, contact us with your name and phone number so we can confirm your order.